Shipping Questions:

Oh, yes! Nothing is worse than nosy neighbors, or the postal worker knowing your business. To combat both, we always ship in a plain white mailing box with no external branding. It is very discreet.

We try to ship out orders super fast. But I do ask that you give me up to 3 business days to get your purchase packaged and on it’s way.

Need your order to go out ASAP? Purchase Rush Processing for same day or next day processing.

Current transit times may vary due to pandemic conditions that are greatly effecting shipping carriers.

Shipping times vary depending on the type of shipping your chose and where you are located.

Domestic US shipping times are as follows:

Free Shipping: 3-5 days

First Class: 3-5 days

Priority: 2-3 days

Priority Express: 1-3 days

Fedex Home: 2-3 days

International shipping times are as follows:

Free Shipping: 2-6 weeks

First Class: 2-6 weeks

Priority: 6-10 days

Priority Express: 3-5 days

As of March of 2015 all European Union countries began charging and collecting a Value Added Tax for all goods (including digital download items) purchased from another country above a certain value (please check with your customs department for value thresholds). This is an Import Tax charged by your government, and not a charge initiated by Serenity in Chains. You will have received a remittance notice by your customs department, and in some countries this fee will need to be paid in order to receive your package. For further questions, please contact your local customs office.

Ordering and Customization Questions

I handcraft the design to the size that you choose when ordering. This will include the clasp length. 

Not sure what size to choose? check out my Sizing guide.

This is one of the beautiful things of handcrafted! We can customize almost any piece in our shop. If you need an alteration to an existing design, just Contact us and I would be happy to quote you for any alterations you require!

Yes! Our artisans love making custom jewelry. Just visit our Custom Order form to get started.

Yes! I can engrave simple images on any of our locks. Please contact me to get started with your image engraving.

Yes! I can certainly make my no piercing nipple jewelry work with your existing piercings. Just contact me and we will discuss your jewelry and the best options for you.

I am happy to work in a variety of metals, including Gold and White Gold. If you would like a quote for a custom design in a precious metal please contact me.

Please note that due to constantly fluctuating metal market pricing, all precious metal quotes are good for 72 hours. After this time period your quote will expire, and will need to be re-quoted at current metal market pricing.

Yes! We are happy to make repairs to our designs or to jewelry you purchased elsewhere, for a fee. Please Contact Us about having an item repaired.

Yes! Every Serenity in Chains design comes with a guarantee so that you can rest easy when purchasing from us. You can read all about the guarantee here.

Although I hope you adore the designs that you have purchased, I understand that some things happen. I am happy to accept returns within 30 days of purchase. Please see my Return Policy for full details.

Wear and Care Questions.

We get this question a lot, especially for our bondage fashion pieces. It is not recommended that an aluminum based piece be worn 24/7 (although it will not harm you to do so). We recommend a stronger metal for 24/7 wear, and are happy to quote you a price for a stronger metal on any design and length that you like! Many of our stronger metals come in a variety of colors & prices. Check out the shop for many pieces you can wear 24/7!


It is generally recommended that you remove your jewelry for showering purposes to maintain the longevity of the piece. However you can do so if you choose. We recommend gently drying your jewelry immediately after cleaning or showering. Please note that for some metals, such as sterling silver, contact with water may accelerate the tarnishing process.

Most of my designs are either tarnish proof or tarnish resistant and require no special cleaning agents or polish. Simple wash with gentle soap and water, and dry thoroughly with a towel.

For tarnished Sterling Silver, it is recommended that you use a silver polishing cloth to remove tarnish, or send it in to me for a professional cleaning.